We know how important it is to know how long it will take for your order to arrive!. All orders are scheduled to be dispatched within two business days (Monday-Friday). However, dispatch delays may occur due to factors beyond our control such as natu

How long does Shipping take?

Here's a breakdown of our shipping fees:. United Kingdom (UK):. Jersey:. Europe:. Please note that the shipping fee does not include import duties or taxes that may be levied by the government of the recipient country. These fees are billed directly

Here&apos;s a breakdown of our shipping fees:<style type="text/css" id="isPasted">
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</style>United Kingdom (UK):<ul><li style="font-size: 16px; font-family: Inter; text-align: justify;">For all orders placed within the United Kingdom, we offer Standard Shipping FREE of charge for orders that exceed &#xA3;100. Orders below &#xA3;100 will have a delivery fee starting from &#xA3;6.95.</li></ul>Jersey:<ul><li style="font-size: 16px; font-family: Inter; text-align: justify;">Although Jersey is the UK&apos;s closest international partner, it is technically not part of the UK and therefore does not qualify for the domestic shipping rules for the United Kingdom. Accurate shipping rates will be applied at checkout for orders being sent to Jersey.</li></ul>Europe:<ul><li style="font-size: 16px; font-family: Inter; text-align: justify;">A Standard Shipping Service is available for international shipments throughout Europe.</li><li style="font-size: 16px; font-family: Inter; text-align: justify;">For orders placed in Austria, Belgium, Czech Republic, France, Germany, Ireland, Italy, Netherlands, Poland, Spain, a Standard Shipping service is available, with pricing varying based on your location. Shipping to these countries will start from &#xA3;9.95.</li><li style="font-size: 16px; font-family: Inter; text-align: justify;">For other European countries such as Bulgaria, Croatia, Denmark, Finland, Greece, Hungary, Latvia, Lithuania, Luxembourg, Norway, Portugal, Romania, Slovakia, Slovenia, Sweden, Switzerland, and Turkey, the Standard Shipping fee starts from &#xA3;19.95.</li></ul>Please note that the shipping fee does not include import duties or taxes that may be levied by the government of the recipient country. These fees are billed directly to the receiver of the shipment. <h3 style="box-sizing: inherit; font-family: Inter, sans-serif; font-style: normal; font-weight: var(--font-heading-weight); letter-spacing: 0.6px; color: rgb(var(--color-foreground)); line-height: calc(1 + .3/max(1,var(--font-heading-scale))); word-break: break-word; font-size: calc(var(--font-heading-scale) * 1.8rem); font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="import-duties-and-customs-fees">Import Duties and Customs Fees</h3><p style="box-sizing: inherit; color: rgba(45, 45, 45, 0.75); font-family: Inter, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.6px; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Customers should note that when placing international orders, they may be subject to extra import duties and custom fees outside the shipping fee charged on our website.&#xA0;Any&#xA0;fees &amp; charges associated entirely depend on the country you reside in and may vary across nations.<p style="box-sizing: inherit; margin-bottom: 0px; color: rgba(45, 45, 45, 0.75); font-family: Inter, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.6px; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">These fees and charges are levied by the government of the recipient country and are not charged by EHPlabs. We accept no responsibility for these charges, and it is the customer&apos;s responsibility to pay any duties &amp; fees that they are liable for. Failure to pay these fees may result in your order being returned to EHPlabs, and the cost of the return may be reimbursed to EHPlabs from any refund that you may receive.

What are your Shipping costs?

We love a free shipping offer!. For all orders placed within the United Kingdom that exceed £100 you'll be eligible for our free shipping offer as long as your order totals £100 or more after any discounts are applied. For more information on our Shi

Do you offer free Shipping?

We know how important it is to keep an eye on your order, so you can easily keep tabs on its journey with one of the following;. If you have any further questions, our dedicated team is here to help and ensure your experience is as smooth as possible

How do I Track my order?

Our team works hard to ship your order as soon as possible, which means there is only a small time frame to make any adjustments prior to shipping.If you haven't received your shipping confirmation yet, please reach out to us as soon as possible via

<div style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: inherit; line-height: 20px; font-family: var(--main-font-family),Inter,&quot;Helvetica Neue&quot;,Helvetica,Arial,sans-serif; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; text-align: justify;">Our team works hard to ship your order as soon as possible, which means there is only a small time frame to make any adjustments prior to shipping.</div><div style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: inherit; line-height: 20px; font-family: var(--main-font-family),Inter,&quot;Helvetica Neue&quot;,Helvetica,Arial,sans-serif; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; text-align: justify;"> </div><div style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: inherit; line-height: 20px; font-family: var(--main-font-family),Inter,&quot;Helvetica Neue&quot;,Helvetica,Arial,sans-serif; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; text-align: justify;">If you haven&apos;t received your shipping confirmation yet, please reach out to us as soon as possible via Chat or Email us at&#xA0;<a href="mailto:uksupport@ehplabs.com">uksupport@ehplabs.com</a>.&#xA0;Our team will do their best to help with any change of address.</div><div style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: inherit; line-height: 20px; font-family: var(--main-font-family),Inter,&quot;Helvetica Neue&quot;,Helvetica,Arial,sans-serif; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; text-align: justify;"> </div><div style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: inherit; line-height: 20px; font-family: var(--main-font-family),Inter,&quot;Helvetica Neue&quot;,Helvetica,Arial,sans-serif; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; text-align: justify;">In the event that your order is already en route, don&apos;t sweat it!&#xA0;Simply reach out to the courier directly with your tracking number. They&apos;ll be able to assist you with redirecting the package to the right place.</div><div style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: inherit; line-height: 20px; font-family: var(--main-font-family),Inter,&quot;Helvetica Neue&quot;,Helvetica,Arial,sans-serif; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline;"><br style="box-sizing: border-box; font-family: Inter, Inter, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; line-height: 20px; color: rgb(66, 66, 66); font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-line; background-color: rgb(244, 245, 247); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"></div>

I need to change my Shipping Address!

If you suspect your package has been lost or stolen during shipping, please reach out to the courier company as soon as possible. Ensure you have your tracking number on hand, and they will be able to help look into this for you. In the event they ar

If you suspect your package has been lost or stolen during shipping, please reach out to the courier company as soon as possible. Ensure you have your tracking number on hand, and they will be able to help look into this for you.In the event they are unable to help locate your parcel or help, please contact our team via our Chat or Email us at <a href="mailto:uksupport@ehplabs.com">uksupport@ehplabs.com</a>. Include your order number and tracking information (where possible) and we will investigate further and work to resolve it as quickly as possible.

What happens if my Delivery is lost or stolen?

We aim to provide exceptional service at all times. From time to time, issues may arise with some factors that are outside of our control, such as shipping and handling.

If you feel your package has been damaged during shipping, please contact our t

<div data-block="true" data-editor="anb07" data-offset-key="2v0p1-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="2v0p1-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: justify;">From time to time, issues may arise with some factors that are outside of our control, such as shipping and handling. If you feel your package has been damaged during shipping, please contact our team as soon as possible <span id="isPasted" style="color: rgb(22, 22, 22); font-family: Inter; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">via Chat or Email us at&#xA0;<span style="box-sizing: inherit; font-family: Inter; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; color: rgb(0, 0, 0);"><a href="mailto:uksupport@ehplabs.com" style="box-sizing: inherit; background-color: transparent; color: inherit; text-decoration: none; cursor: pointer; transition: color 200ms linear 0s;">uksupport@ehplabs.com</a>. Be sure to include your order number, a description of what has happened and where possible, include a photo of the damaged package/goods.&#xA0; We will work with the shipping carrier to investigate the issue and resolve it for you as quickly as possible.&#xA0;</div></div><div id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left; line-height: 1;"> </div></div>

What if my package arrived Damaged?

Depending on the specific shipping carrier that's handling your order, they may choose to do one of the following if no one is there to receive your delivery;. For a smooth delivery experience, we recommend keeping an eye out for all your shipping no

Depending on the specific shipping carrier that&apos;s handling your order, they may choose to do one of the following if no one is there to receive your delivery;<ul><li style="font-size: 16px; text-align: justify; font-family: Inter;">Safe Delivery: Some shipping carriers may opt to leave your package in a secure location at your address. This ensures your item is safely stored until you are there.</li><li style="font-size: 16px; text-align: justify; font-family: Inter;">Notice with Instructions: Alternatively, some carriers may choose to leave a notice at your doorstep or in your letterbox. This notice will provide you with clear instructions on how to proceed. You might be able to schedule a redelivery at a more convenient time or choose to pick up the package from a nearby location.</li></ul>For a smooth delivery experience, we recommend keeping an eye out for all your shipping notifications. Following the instructions provided will help ensure that you receive your package promptly and without any hassle.&#xA0;If you have any other questions about delivery, feel free to reach out to our team <span id="isPasted" style="box-sizing: inherit; font-family: Inter; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; color: rgb(22, 22, 22); background-color: rgb(255, 255, 255); float: none;">via Chat or Email us at&#xA0;<span style="box-sizing: inherit; font-family: Inter; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0);"><a href="mailto:uksupport@ehplabs.com" style="box-sizing: inherit; background-color: transparent; color: inherit; text-decoration: none; cursor: pointer; transition: color 200ms linear 0s;">uksupport@ehplabs.com</a>, and they&apos;ll be glad to assist you further.

Do I need to be there for my Delivery?

Our dedicated team are here to help! 
Reach out to us via our Chat or Email us at uksupport@ehplabs.com

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